Privacy Policy Page

At Ahmed Hassan Darwish Trading, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use the Shopping Display System (SDS).

By accessing or using our platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our services.

1. Information We Collect

We collect the following types of information from users of the SDS:

• Personal Information: This includes information you provide directly when you create an account, such as your name, email address, phone number, billing/shipping address, and payment details.
• Transaction Information: Information related to the products or services you purchase, including order history, payment method, and delivery details.
• Technical Information: This includes your IP address, browser type, device information, and how you interact with our platform (e.g., pages visited, links clicked).
• Cookies: We use cookies and similar tracking technologies to collect information about how you use the platform and enhance your experience. For more details, refer to our Cookie Policy.

2. How We Use Your Information

We use the information collected for the following purposes:

• To Provide Services: We use your personal and transaction information to process orders, manage your account, and facilitate transactions between buyers and sellers.
• Customer Support: Your information helps us respond to inquiries, provide support, and address technical issues.
• Improving User Experience: We analyze technical information and usage data to improve our platform, enhance features, and develop new services.
• Marketing and Promotions: With your consent, we may use your contact information to send you updates, promotions, or offers related to our services. You can opt out of marketing communications at any time.
• Compliance: We may use your information to comply with legal obligations, prevent fraud, and ensure the security of our platform.

3. How We Share Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with third parties under the following circumstances:

• Sellers: When you make a purchase, your information is shared with the seller to complete the transaction and fulfill the order.
• Service Providers: We may share your information with trusted third-party service providers who help us operate the platform, such as payment processors, hosting services, and customer support tools.
• Legal Compliance: We may disclose your information if required by law, in response to a court order, or to protect our legal rights.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owners as part of the transaction.

4. Data Security

We take data security seriously and implement reasonable measures to protect your personal information from unauthorized access, loss, or misuse. These measures include encryption, secure servers, and access control protocols.

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

5. Your Rights and Choices

You have the following rights concerning your personal information:

• Access: You can request a copy of the personal information we hold about you.
• Correction: You can request corrections to any inaccurate or incomplete personal information.
• Deletion: You can request the deletion of your personal information, subject to legal or contractual limitations.
• Opt-Out: You can opt out of receiving marketing communications from us at any time by clicking the "unsubscribe" link in the emails or contacting us directly.
• Cookie Preferences: You can manage cookie settings through your browser or device preferences. Some features of our platform may not function properly if you disable cookies.

6. Children's Privacy

Our platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us so we can take appropriate action.

7. International Data Transfers

If you access the Shopping Display System from outside the region in which our data servers are located, your information may be transferred across international borders. By using the platform, you consent to such transfers, subject to appropriate safeguards.

8. Retention of Information

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. Once your information is no longer needed, we will securely delete or anonymize it.

9. Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify users of significant changes by posting an updated version on our website or sending an email notification. Your continued use of the platform constitutes acceptance of the updated Privacy Policy.